Very standard wax, not overly painful however the venue was horrible - I gathered that they are closing soon to focus on their sister salon down the road. My beautician was late because no-one was even based at BeautyAce that day so had to call someone from down the road. The girl was nice but she was constantly blowing on the wax to cool it down - nice in principal that she cared enough to do it, but not overly hygienic!