I didn't find the place clean &welcoming at all. Although my hair wasn't long enough so I knew the outcome won't be as good as it should be, the beautician was more interested in selling the Laser hair removal than doing my waxing. Finished in 15 min so why should the appointment last 1 hour then? My skin hurt so bad for 3 days,used only 2 strips. Didn't offer the free lip thread as in the deal and I didn't ask her because I didn't want her touching my face. For £40 I am hugely dissapointed