Sana was lovely, very friendly and welcoming. Flexible in the treatment as well. The place it self was not pleasant at all, not a spa feeling. It was dirty and I didn’t enjoy the products used. There was an incident as well which Sana didn’t handle well, didn’t feel professional at all. She didn’t take card payments, you have to sit there and transfer money afterwards. I didn’t receive a recipe, even though I asked. Horrible experience, sad that it was on my birthday as well. Last time I visit Beauty by Sana and Treatwell.