I was running late and she was kind enough to go ahead with the treatment. she was really friendly. the salon is nicely put together and peaceful. my only issues are after filing my nails the remnants weren't cleared away and some of my nails ended up with a bubbly texture; she did offered to repaint but I didn't have the time. Also, as I chose a dark colour, I think I needed a base coat. but, overall, it was an ok service for the price.