I went in for the first time, fairly last minute (booked 2h in advance) and what a great experience that was!
I had a simple manicure (file & polish) as I wanted to quick tidy up and a bit of colour on my nails. I received the loveliest, friendliest service - and super professional too. I felt very welcomed, no awkward small-chat, just some genuine friendly conversation.
Will 100% come back to try their other services! Especially that I have a loyalty card now...