It was awful. They kept me waiting for 30 mins in a cold room they have downstairs after they had already started with my manicure (they stopped half way to take more customers!). I had to go upstairs and ask them when were they going to continue. They didn’t even cared and never apologised for keeping me waiting. Not coming back again.
Thoroughly enjoyed my treatment at Beauty Box. I’ve been a regular at the Tottenham Court Rd branch but the new soho branch is nearer to work so it’s ideal. The staff were friendly and attentive, the treatment was very thorough, looked great and was good value. I’ll definitely come back!