My normal therapist at different salon was on holiday so I decided to try this place as it is near my work. I'm a bit wary of trying new places as my usual salon is absolutely amazing, but I was going on holiday the next day so had to bite the bullet. Overall I am happy. Bikini wax was one of the least painful I've had so far. Wax was thorough & I am happy with end result. Would book here again if I can't get appointment at my normal salon.