Elenor is Friendly but professional at the same time, My nails have been done beautifully, love the colour (Eleanor helped me make my mind up on sparkly red for Xmas) I usually go for flat colours but so glad I was shown the sparkly one! On leaving I was asked to choose a card, I choose one with 25% off treatment in January which I thought was a lovely gesture...thank you! I will definitely be a regular here from now on.