Went for a balayage after dying my hair black and then having the dye removed, all at home, in other words, a complete mess.This lovely lady had total care for my hair, always checking every single highlight to make sure I was getting the desired colour. She was also very lovely to chat with and I left the salon with the balayge I wanted, plus advice on how to take care of it. I have definitely found my hairdresser now.