Perfect! It was my first time ever getting a wax and Naz was amazing! She mad me feel at ease and relaxed. Salon is so clean and beautifully decorated. I had a Hollywood Wax which was brilliant and throughout she assured that I was okay. I even purchased a Wax Terminator which she recommended for ingrown and it helps soothe the skin. I will 100% be returning in 4-6 weeks and she will definitely be my beauty lady from now on!