Beauty By Rajni Walnut Tree Reviews
16 Fyfield Barrow, Walnut Tree, Milton Keynes, MK7 7AN
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911 reviews
I have visited this place on a few occasions for eyebrow threading and I have happily returned. My last visit was poor and I wrote a letter of complaint via email after I returned home much later that day, having had the opportunity to properly inspect the eyebrow threading, with my glasses on.
Unbeknown to me, the threading was conducted by a trainee. The trainee was observed and managed by someone I assumed to be more senior and experienced than her because the observer had to tidy up the threading at the end. I was not asked if I was happy for a trainee to conduct the treatment.
It felt quite sore at the time and soon after it was finished but at the time, I felt this was not uncommon. The observer mentioned that my skin had been nicked at the end of the treatment, as she applied the post-treatment cream, following it being corrected.
It wasn’t until I got home that I noticed one skin-nick under my left eyebrow and four skin-nicks under my right eyebrow. It was difficult for me to check in the salon because they have standard conventional mirrors. I have a magnifying mirror at home and it was on then that the state of my skin became apparent. I was sore for several days.
The whole reason I have my eyebrows threaded is because I have become increasingly long-sighted and it’s actually a treat for someone else to tidy my eyebrows!
The email was written constructively and I received no response from them. Yet - I received the automated email asking me to rate them! Two weeks passed and I can only convey in this review how I feel about the treatment and their response to me.
I very much doubt I'll return to Rajni.
Treatment by Renou
Rajni makes her customers feel welcome and comfortable. I'm always pleased with my treatments and recommend Rajni to my friends.
Rajni always looks after her customers so well. I'm always pleased with the treatments I receive and have recommended Rajni to my friends.
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