I booked last minute. Was met by friendly staff, the massage was unbelievable deep tissue which I needed on my shoulder and neck which I had left too long, I ached for 2 days after and lots of toxins were released. 3rd day I can move again. I wish I could visit again but I was visiting London. I can't remember the ladies name an Eastern European she was fantastic and determined to get my shoulder working. Highly recommend Thanks Lorraine