Very impressed - one of the better waxes I've had! There was some left over but she did say that was likely as some areas were quite short hairs. She was very friendly and chatty and looked after me well. The only bad thing was that I went in and the floor was wet from having just been mopped, I assume, but yet it was still quite dirty and covered in hairs, which wasn't nice to walk through with bare feet! All in all, very good and I'm sure I will return :)