Location is at prime place at Beckenham. Zoe is very friendly. But I did not like the facial that I had in pamper package. She applied couple of creams and masaage on my face for abt 15-20mins. No scrub, no steam and no face pack. This is the worst facial I ever had. There is no difference in my skin and texture. I mainly went for Facial and thought at least it will be OK, bur very disappointed and I felt all my money wasted. though Back massage was good and manicure padicure was OK. I will never go there again.