beauty in london Reviews
8 chepele market , islington, london , N19EZ, N1 9EZ
Check availability and book onlineReviews are written by customers after their visit.
499 reviews
Disappointed, fancied a nice hour long cleansing facial however it was noisy, not relaxing and left with the scrub and grease on my face and neck. They swapped staff and the lady that came in was miserable.
Classic Facials
even though I had booked and paid well in advance they didn't have any clue I was coming. the lady doing my treatment was in the middle of having her hair bleached so I had to wait a while even though it was my lunch break. I was taken down to the basement where there were boxes and stuff around it wasn't a treatment room! The stench of bleach from my hair was making me dizzy, the lights weren't very bright so I doubt she could see what she was doing and I wasn't given a mirror to check afterwards. They then asked me to pay even though I had paid through treatwell. Afterwards I found out she had missed patches and worse, I broke out into loads of spots which never usually happens.
Facial Threading
The salon was extremely unprofessional. No consultation before hair wash. Hair wash basins are downstairs in the basement, with the staff kitchen and laundry. Stylist did not speak very good English. Did not do basic things like ask me how I wear my parting, check for evenness while cutting, or offer to let me see the back (I had to ask for a mirror). Haircut ended up choppy and uneven. Hair cuts were done next to the nails, so arrived to a strong smell of acetone. Overflowing bins in the reception area.
While I was getting my haircut another client arrived for a pre-booked appointment, was told that her appointment was not in the book and that she should have called after booking on Treatwell because sometimes they don't have appointments even though they're available online. Told her to maybe come back next week and would not give her a refund.
Absolutely do not come here.
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