Very good overall experience and value for money. Staff and regular patrons friendly. It is definitely a basement so steep narrow stairs and out the back of the hairdressing salon upstairs. They are quite busy so my appointment time was 15mins late but the duration was 30mins. Pretty thorough although the odd patch evident and I would say this is because there are certain no go areas for UK trained therapists or I may have had to request and pay more - this has certainly been the case in a high end salon in Edinburgh.
Extremely good treatment received on Wednesday. Unfortunately my skin took a reaction to it but that was through no fault of the beautician or the salon.
Therapist was friendly and professional. Facial and massage was good, however the microdermabrasion wasn't as effective as previous treatments I've had before where this was done at a skin clinic. But overall was relaxing and would recommend therapist for massages and facials.