Great massage, and Courtney was lovely - checked in throughout. However there was a terrible overwhelming smokey smell, whether that was from cigarettes or the incense candle it really put me off booking again despite the great massage.
Been here many times before but there are new staff now.Booked a luxury gel manicure & turned up extra early. The therapist said they couldn't do nail art, no ombre, only single colour & no refund if we cancelled & Then added that we were WASTING THEIR TIME when we were an hour early & the place was empty! The lady was rude & Got annoyed if we pointed out the nail shapes were uneven & also when asked how they repaired a nail. She acted like she was doing us a favour instead of HER JOB. Awful!