Hollywood - hot wax - virtually pain free and very thorough.
Half Leg Wax - cream wax - felt smooth on my skin compared to the sticky and tugging feeling of warm wax.
HD Brows - spot on, attention to detail.
Gel polish was not removed properly so the fresh polish (vinylux) looked pitted. When I pointed this out I was offered an extra layer of topcoat which unfortunately did not solve the problem.
On the plus side staff were courteous and the polish lasted a full week.