First of all this response is not for this experience- Ritika was brilliant when she did my eyebrows.
I scheduled an appointment order ref W663026562 for 26/08 @4:50. I arrived 5 mins late & was informed that I could not get my eyebrows done. I was then informed my appointment was at 4:30 although my text confirmed 4:50. To be honest I was very disappointed that I couldn’t be fitted in being only 5 mins late. To top it off when I left I received an email saying I did t turn up!
Staff were nice but wax was scalding hot, it seemed rushed and the treatment itself was rushed and i ended up bleeding profusely because of how aggressive the treatment was which has never happened before. They offered to fix it at a later date but don't feel that comfortable going back as I've left with a huge chunk of skin missing and in pain :(