I got there at 17:20 without booking an appointment. I checked if they had any appointments beforehand and they had many, so I didn’t think it would be a problem. Got there and they said they could not accommodate me even though there were two of them and no customers. I went outside, booked an appointment and went back. They were not happy that I was able to book an appointment. After a lot of fuss, she agreed to do my eyebrows. It took her less than five minutes. Not happy with the service!