As I entered, the lady just sat there not even acknowledging me. Until another worker finally saw me and then the lady acknowledged me. When I sat down and asked for what I wanted, she couldn’t give the colour gloss because it wasn’t possible to happen due to me not having coloured highlighters or blonde hair. Which does make sense. When I did get my hair cut and wash, she made me stand for the entire haircut. I found this really unprofessional. And cut my hair 3x shorter than I asked for.