The BIAB manicure was the best I’ve had in London. Staff were very professional and lovely and were able to sort out a few problems I had with my hair appointment.
The downside was that I didn’t had the free scalp analysis, scrub and massage that was advertised with the haircut booking. When I asked I was told I had to ‘ask for it’, this should be added in the booking as the way it is now it gives the impression it’s included.