Beauty & Melody Spa at The Piccadilly London West End Hotel Reviews

65 - 73 Shaftesbury Avenue, Soho, London, W1D 6EX

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Reviews are written by customers after their visit.

3.8
100 reviews

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Written by our customers, so you know what to expect at each and every venue.
I was very happy with my pedicure although my gel manicure has chipped a lot already and had chipped within a few days so this was disappointing - i think this might be due to my nails not being prepped enough. e.g. my cuticles weren't pushed back or anything and they we're just filed.
It was my first time getting a Lomi Lomi massage. I would highly recommend it :) Afterwards it felt as if the knots in my back were loosened and it helped offload stress buildup.
I had gel pedicure, and the treatment was ok, but could be better if a technician had better facilities, such as proper pedicure chair with a bath. The venue arrangement is weir to me: pedicure chair, reception desk and jacuzzi are all in one room. Rather dark ambience, and facilities are outdated. No proper pedicure chair.
I went for a couple's massage (expensive though!), it was overall a good experience, but my masseuse's techniques were a little strange... she kept repeatedly stopping and starting, and spent several minutes holding the back of my head like I was some sort of weak newborn, all the while whispering in my ear that I needed to relax. My partner's masseuse did a great job though and he was happy. He said he didn't have any of the experiences I had, so it was clearly just one strange masseuse. The staff in general were friendly, the place was clean and there were plenty of facilities.
Really wonderful experience, we were lucky to come when the spa wasn't busy as it is extremely small. However the treatments were lovely and the staff were very helpful
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