Originally the experience wasn’t great, I had a new girl working on my nails. But the owner was great and realised that my nails weren’t up to their standard and offered for another technician to redo my nails, at no extra cost to me. Which normally wouldn’t happen. I was very pleasantly surprised at this level of customer service. You can tell that the owner really cares about her clients above and beyond what I have experienced at other salons. I will definitely be going there again.