Totally disappointed. I am a frequent customer and I like to support small businesses in my neighbourhood although I could have a shellac in the city next to my office. I have been called liar (!!!) from the employee when I said that I had my shellac 3 weeks ago with them (just another beautician) and therefore the soak off - as usual - is free of charge. I had to show her my treatwell booking of 3 weeks ago, and despite that she charged me £10 as this don’t show in their system. Extremely rude