Beauty Rooms Serendipity Reviews

At Hilton London Croydon, 101 Waddon Way, Purley Way, Croydon, CR9 4HH

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Reviews are written by customers after their visit.

4.9
1695 reviews

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Written by our customers, so you know what to expect at each and every venue.
Another great appointment - thank you! Braved an underarm wax too this time as well as brows and legs and it was all spot on with minimal pain. Bernadeta is a pro! She has the right technique to lessen pain, will ensure the finish is perfect and is efficient yet super friendly. I honestly don’t want to go to anyone else again! Love that the hotel has car parking so it’s super easy, and that they have late night appointments. I also like that’s it’s private and 1:1 rather than a busy salon where you feel like cattle (haha). You really can’t go wrong!
Really enjoyed this treatment. Bernadette is a wonderful therapist, very knowledgeable and patient when explaining the CACI treatments to a novice. The massage was great as well, she has good hands and technique and I will definitely be booking further sessions. Super comfortable with heated treatment table and wrapped up in warm soft covers, this was a pampering facial that I loved. Thank you very much and I will be back soon!
I had a great experience! The environment was clean, professional and welcoming. The service was excellent, I found my beautician to be attentive and efficient. The wax itself was great value and not excruciatingly painful. Will defiantly be returning
Happy customer, I liked everything, the place , staff, atmosphere, and the best thing that after treatment I Don.t have to walk through high street hiding or putting make up on as after face cleansing my face was red as I have very sensitive skin . My skin feels clean and fresh .Wax was very good as well , therapist used tweezers after some stubborn hair was left, which made me happy that she wanted every hair gone.Recommended
I give this place 5* . So glad I found this place .Thank you for treatment Bernadette... I will definitely be back :)