Beauty Suite - Ilford Reviews

222 Redbridge Lane East, Redbridge, London, IG4 5BQ

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Reviews are written by customers after their visit.

4.6
151 reviews

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Written by our customers, so you know what to expect at each and every venue.
First time trying this salon Left satisfied with the service Preeti was nice and welcoming
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I hate leaving bad reviews, but please avoid for ear piercings. The beautician was 35 minutes late and when she arrived, she seemed unqualified, asking me to mark where the piercing should go (this is her job!) and there was no aftercare information provided. When it came to payment, I was charged £15 instead of £12. Their reason for this was because it was classed as a “cartilidge” piercing. I got my second lobe piercings done so I was confused and felt ripped off, but just paid and left.
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Had my hair trimmed by Sheetal. Listened to exactly what I wanted, explained what she was doing and also stopped to reassure me of length when I asked. I’m fussy about the length of my hair and Sheetal not only listened but then went on to explain layer/feather length to suit the length. Was extremely pleased and have had lots of compliments already! Thank you Sheetal
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I started going to Beauty Suite after my usual salon closed as a result of Covid. The service has always been average and I have never felt at ease. The lady who actually did the threading was very nice but that is about it, I always feel like I’m annoying the staff by phoning to make an appointment. After 5/6 visits I have decided I will not come back anymore. I phone up to make an appointment and still have to wait 20+ minutes on multiple occasions. Not on, as a customer I deserve better.
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I paid for L’Oréal hair treatment on Treatwell but hair dresser told me Nashi treatment will be better for my hair but it is £10 expensive, I said yes to Nashi. In the Treatwell Nashi treatment is only £5 more expensive than L’Oréal, i trusted the salon and didn’t check the price on website, this is so wrong.
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