Had brows done and had never had any previous treatment of this kind. Found Tracy to be very informative and professional. There are indeed several stages to achieving the perfect brow/microblading/powder and after having my top up now healed, am very pleased with the result. Tracy is also very knowledgable about all aspects of makeup and we chatted & laughed the time away! Thank you so much Tracy.....was lovely meeting you and will be sure to come back when they fade!