Jess is lovely. I've had my hair cut by her a few times and I'm always happy. This was the first time having balayage and she did not disappoint! Thanks Jess
My appointment was originally booked for 11:45am then at 9:50am I received an email stating my appointment had now been changed to 12:45pm(no phone call/message to check this was okay and no apology for inconvenience from the salon).The girl doing my nails went home due to illness halfway through doing my nails (not an issue) & another lady took over who didn’t say a word to me - not even hello.l felt the salon had an unwelcoming atmosphere & I felt a little uncomfortable here :(