Long wait, and by long wait I mean they were over half an hour late. Also, I feel like the lady doing the treatment wasn't super confident in what she was doing - although she was very nice and friendly. The treatment was quite good value for money though
I had an appointment for a New Year’s eve blow dry and they cancelled it less than 1 hour prior to it. Other than saying they were sorry, they told me that I should contact treatwell for a refund? If it is true they can not offer a refund based on their own last minute cancellation, the system needs to change. What a waste of time