Pleasant lady but these are already coming out in clumps the same day because the lashes aren’t attached to my eyelids, they are attached to large clumps of glue. They’re also messy when I close my eyes along the lash line. Realised they had a bed after the treatment, I was in an upright chair which isn’t very professional, especially when you have an empty room with a bed. I’m pregnant so was uncomfortable. I’m however taking into consideration the price but more experience I think required.