I was a bit unsure when I arrived as the entrance is a bit 'unconventional' but once they opened the door I was put at ease. The ladies were really friendly and offered me water. I wasn't kept waiting long.
The treatment itself was great and I even got a complimentary hand massage while we waiting for the setting lotion for the LVL to be ready to come off.
The technician was really friendly and explained the process that she was doing, which I thought was really nice and I felt relaxed. I would definitely go back!