From the moment we walked in, Nicky was very warm and friendly which is not always the case especially when you’re meeting a hair stylist for the first time. My 5 year daughter took very easily to her and complimented her on her hair washing skills! She rated the entire experience as being “super nice” and I have to agree. We both left very happy and looking fab! Thanks Nicky and the rest of the team who made our experience so lovely.