To my disappointment, this was the worst experience I have had from a nail technician. The only negative review I have felt necessary to put out there. My cuticles were pulled rather than cut and removed. This has created a ragged edge and some cuticles bled. The finished shape was less than acceptable. I had questioned the quality of her work. She blamed my nails. This was my first experience at this branch and would never come to this location again. I would urge everyone to stay clear.