Originally booked an appointment and paid via the app only to then be told that they didn't have a hairdresser so couldn't fulfill what I'd already paid for. Said I could do it on the Saturday but wanted for the Saturday so wasn't impressed.
When I finally had the appointment I had to prove that I had already paid which I don't think I should've. My hair cut was ok apart from having some chunky layers added which I didn't ask for. I won't be going back.
Good massage and good staff treatment. Cheaper than other places offering 1h massages in the area, so overall worth it. Nothing amazing but it's not to be expected. You get what you pay for.