Staff as lovely as always and very friendly. Running late today but not a problem as I popped out to do a couple of errands while I waited. Had hair coloured, the dye itself was thorough however there is a lot of dye on my hairline, neck and ears. I did point it out when it was applied and suggested we wipe it off before it set but was assured it would all be cleaned off when my hair was rinsed at the end. However as suspected it was too late by then and I’ve now got a dark line around my face