Belle Cour Beauty Salon - Westminster Reviews
20 Strutton Ground, Westminster, London, SW1P 2HP
Check availability and book onlineReviews are written by customers after their visit.
1490 reviews
A nice place in a pretty convenient location. Its relatively clean and interior has a modern design. Massage happens in a room downstairs. My massage session was a bit delayed but I was offered a tea during my wait which was a nice gesture. Massage did not fix my problem but its always a personal thing.
unfortunately by mistake they had applied only a single coat to one of my thumb nails, which is a shame. I only realised it once I've left. but it still looks good. I'm a regular and will continue to go back.
Very disappointing. A very nice looking salon, but the massage I booked was supposed to be bespoke/tailored to my needs and I wasn't asked a single question before the massage or told anything about what to expect. The massage was ok but felt hurried. It also abruptly finished after an hour and I'd booked an hour and a half. Confused, I got ready and at that point the therapist realised the mistake. I was told they would give me a card to come back for another half hour appointment. At reception they said they couldn't refund me there because I booked through Treatwell. An argument then started about how best to resolve the situation, so I just left. Appreciate things go wrong/mistakes happen but this was a really poor experience. I would very much like a refund. At least for the difference in time vs what I paid for.
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