I had an average experience at the salon and unfortunately won't be coming back. I called the salon before my appointment telling them I had 4 nails which had a bit of shellac on them (mostly chipped off), they said they typically charge 5 pounds for shellac removal but they would see on the spot. When I was at the salon, they said they would charge me 5 pounds for the removal as a discount because they usually charge 7 pounds. Most salons in the area would have not charged for those 4 nails.