Staff spoke in their own language the whole way through the treatment. I watched staff laugh at members of the public who walked in which I thought was exceptionally rude. Treatment was not of a good quality, materials used were of poor quality- for example the product they used in the foot bath was blue- meaning all my dead skin went blue, as did the rest of my feet!! This was not cleaned before applying the polish meaning I had pink nails and blue cuticles. The nail polish was applied too tick (3 coats too), I waited 35 minutes for it to dry (which it is never going to- due to the number of heavy applications) only to be told 'its dry' I put my shoes on and what do you know its all smudged. Terrible service.