Really lovely salon with amazing prices for the areas.
Pretty decor also.
The staff were friendly especially the owner, she offered me a drink and took my coat and chatted to me like a friend which made me feel comfortable at the salon.
My manicure was perfect and I will rebook again for sure.
I had to change 3 different beauticians.
The first didn’t seem to know how to do removal, and her colleague was trying to explain it to her. The last therapist was on break and had to come in to get the job done for me.
So the manager in charge (or owner) didn’t really seem to care how frustrating the situation was until I had to say how uncomfortable I was with all of that.
No apologies given, the beautician seem to know what she was doing.
I took almost two hours for a job that it should have been done in 45mins.
Paid £5 extra but not sure what for, but I didn’t even ask as I just wanted to run away.
It is a shame as I live very close and I could become a regular customer.
The staff is friendly though.
The job done? My nails have a different shape and length, and the colour is not good a well.
Not an amazing experience unfortunately!
The staff are really friendly and thoughtful - I felt right at home with my beautician and the owner of the salon. For a new salon, they are really focusing on customer service and it's apparent! I'm happy with the quality of my nails and will definitely be booking here again.