Overall I left hating my hair and colour it has to be hands down one of the worst hair colours I have ever gotten and worst feeling ever when you’re told it’s like that because your itchy from the bleach so we had to take the bleach off. It looks like a job I had done at home and on too had to pay for a toner and they tried to make it sound all great by giving me £10 off. Not only did I feel rubbish I had to pay for something absolutely horrific.customer service was nice not the hair though.