My brows were overgrown and in a real mess. Explained to Sophie that I was trying to get them fuller after a bad threading. She was very knowledgeable and knew exactly what I wanted . I felt very safe in her hands and knew I would get a great result. I had a brow tint and wax, which was extremely relaxing. When I saw the end result, I was so pleased. Thick great shaped and tinted brows. Will definitely go back