I am a qualified beauty therapist with a Level 2 in Beauty Therapy as well as a nail technician. By saying this I want to point out that I am aware fully of how the process of a manicure/ pedicure etc are meant to be carried out. Bianca was excellent! Extremely professional. She has done everything by the book. A great nail technician with great attention to details as well as very welcoming and caring! Will definitely return!