Went back to have my hair redone after a year. Natalie took a lot of care asking many questions about what I wanted to have done and also corrected a cut I wasn't happy with that I had had done somewhere else. She's very attentive, professional and does just the right amount of chatting.
Natalie is super professional, friendly and helpful. She always knows how to translate my "no hair knowledge" requests into a final result that reflects what I wanted.