The salon was nice, clean and welcoming but the beauty rooms were not the same as upstairs. The Beauty therapist did not seem to have much experience of the eyebrow/eyelash tinting nor customer service. The finished result was a different colour than I asked for and there was no shaping at all. Also the eyelash tint didn't take and I was told it was my fault as I must have opened my eyes. A cold and clincial experience.
Excellent treatment, therapist was knowledgeable and fully versed in the treatment. Downsize was the room wasn't clean especially the floor tilings and it was cold.