Received a voicemail, not an hour before my appointment, that they needed to push it back 30 minutes. All fine and good, but I wasn't able to call back (as I'd run out of minutes). Arrive at the time they suggested and was told that they had given away my appointment and I'd have to wait an hour before anyone could help me.
However inconvenient, they rescheduled without an issue and we very kind about their mistake. Went in for the Hollywood was the next day, and let me just say it was the most painful wax I've ever had. The woman had to go over the same spots several times, accounting for a lot of pain. Mediocre results, I had to pluck a lot of hairs out when I got home.
I cannot account for the rest of treatments this salon has to offer, as the ambiance was lovely and the other customers seemed to enjoy themselves. I will not ever return for a wax, especially for the 50 pound they charge for it. Maybe other treatments, perhaps.
After seeing all good reviews I decided to try this new salon with a conditioning treatment...bad idea! First of all, on the description was written blow dry after the treatment but when I arrived I discovered that to have the blow dry I needed to pay other 22 pounds...for the treatment she “applied” such a small amount of the conditioning cream, without wash my hair, then after just 10 min she washed my hair and then dried so fast without use even a brush and I finished with half wet messed hair worst then when I arrived... so disappointed, will never go back again...
Really pleased with my haircut! The salon feels pretty luxurious and the service is great, and whilst I wasn't sure what I wanted going in, I left with the best haircut I've had in a while.
Excellent customer service. Always welcomed with a smile. Great blow dry and shellac nails. Would highly recommend. Becky and Athena are amazing on hair! Stefania always does a great job with my nails! Five stars!!