Fantastic gel pedicure - my nails look great, no complaints there at all. The staff were nice (my therapist was not chatty but that suited me just fine). There was unfortunately a speaker with music booming right behind me so every time she asked me something I couldn't hear her.
Its very open plan, so people shopping in Debenhams can see you - I wish there was a screen or something. Also - not their fault at all but the store was baking hot. It wasn't relaxing - but it was a speedy and efficient service.