Blow LTD Birmingham Reviews
Debenhams Bullring, Upper Mall West, Birmingham, B5 4BL
Check availability and book onlineReviews are written by customers after their visit.
199 reviews
They chatted to me about what types of braid I'd like, were very friendly and hospitible! Would go again for sure
Lakeiya was fabulous and my pedicure was great. However, terrible customer service from management - I accidentally booked the wrong treatment on treatwell. I rang to update the booking (my new treatment takes less time) and agreed to pay the extra. On getting to the Salon the Manager said I couldn’t have the off peak discount (like my original treatwell booking) meaning I had to pay a lot more than I expected. How was my appointment at the same time no longer ‘off peak’! Very disappointed and wouldn’t go back - customer service is key and all I’ve heard is negative things about the management of this place - such a shame when the staff are good at their jobs!
I had booked makeup and blow dry with Noor, but when I came, it was trainee, also they charged me extra because my hair long? Ok, they tried do waves for my hair and at first it looked beautiful, however in 10 mins, I looked at the mirror - no sign of waves at all! At that point I wasn’t happy at all but had no time to come back to them and ask to fix.To be honest, I could do that myself and save £40! Make up was ok, but no contouring! I wouldn’t come back, because I expected professional work.
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