*Mysterious Shopper*
The member of staff was lovely. It was my first time and they made me feel welcome. I told them that it was the first time I was getting my nails done to see how they would treat me. I saw some people had a drink I didn't even got offered one, not sure if that was part of the prestation they were getting. Plus my manicure wasn't that professionally done, the side of my nails were not fulfilled, when I asked, she said it's normal... I bet in 3 days it will go..
Place looks nice, staff is also lovely- however my nails look horrible, the gel was not applied properly. I would have done a better job myself, total waste of £30.
Great hospitality. Greeted with a warm smile and offer of a drink (to which I took a prosecco). I was quickly seen too, Shareena had awesome attention to detail, good conversation and knew what she was doing.
I loved my final look and got compliments all evening at the wedding I went too. (even from the bride herself) which was lovely.