Too many people bringing children and buggies in the café whilst trying to enjoy afternoon tea, the relaxation mood was ruined. Buggies should have a separate space as it ruins people's time who are paying to relax. The pool was lovely however it's all 1.5m which is disappointing, would have liked the option to semi in shallow water or a warning on the website before booking this event. Also the neck jets in the pool (pictured) were not functioning which was a disappointment! All in all, it was very clean and couldn't fault the friendly staff.
Hotel room was spot in, would of preferred a multisex sauna steam room for me and partner though. Massage was very nice but my hands and feet did not get done and my partners did.
My daughter and I had a fabulous time. We were made to feel very welcome and the customer service was excellent. We chose the spa day with one 30 minute treatment and a cream tea all very enjoyable and we will definitely go again. I would highly recommend it.
A beautiful pool, lovely steam room and sauna and a delicious cream tea. The staff were excellent too - polite, helpful and efficient. Thank you, it was a real treat! I will be visiting again.